Open Positions


Customer Success Agent

Come join a team of dedicated, responsible, empathetic, fun, genuinely helpful members looking to make life a little easier and more enjoyable for our customers. We are looking for a social, service minded and self-motivated individual that likes to build relationships and always striving to go the extra mile to deliver customer success. You have excellent communication skills and can take the view of our customers and their daily challenges. You are diplomatic and poised under pressure when working through customer issues. The individual we are looking for is structured and has a good ability to plan and organize their work effectively.

 

DESIRED SKILLS.

  • Impeccable mastery of the English and Luganda languages
  • Reading comprehension
  • Professionalism
  • A relentless desire to help
  • A natural state of calm and the ability to bestow calm on others
  • Unlimited patience
  • Problem solving
  • Quick thinking
  • Independent thinking
  • Creative thinking
  • Empathy

QUALIFICATIONS

  • 3-5 years previous experience in customer service, account management, client oriented or relationship management roles.

Looking forward to meeting you!


Design Intern

We are looking for an ambitious, creative individual to join our design team as a part time intern. This designer would work closely with the Product development and Customer Development team, assisting and participating in many aspects of clients’ design needs, including building image ads, creating social media visual assets, building new landing pages, and creating test mockups to improve results.

 

DESIRED SKILLS.

  • Work closely with the team to help design new landing pages, site test mockups, and image ads for customers.
  • Excellent experience with website design, generation of blog ideas and the like
  • Be proactive
  • Unlimited patience
  • Commitment and consistency 
  • Be super creative and outgoing
  • Communicate proper expectations to the team you are working with.
  • Be prepared to work on multiple integrated projects.
  • Organize and prioritize several different projects and tasks that you would be working on simultaneously
  • Present work and talk about strategic design decisions with the team , and sometimes directly to consumers
  • Have FUN!( Enjoy what you are creating and be proud of it)

 QUALIFICATIONS

  •  1+ year of graphic design experience or design schooling
  • Familiarity with the Adobe Creative Suite. (If you can do animations that would be great!!)
  • Willingness to work hard and constantly learn new things
  • Previous marketing experience or interest in marketing is a plus 
  • Knowledge on UI & UX design
  • A basic portfolio or sample of work is requested upon application
  • A great positive personality!

Looking forward to meeting you!

Apply

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